All calls are recorded for training and monitoring purposes
The purpose of call recording is to:
- Protect practice staff from nuisance or abusive calls.
- Identify any issues in practice processes with a view to improving them.
- Support clinicians with a record of telephone consultations.
Kindly find below a document containing our Call Recording Policy:
Call Recording Policy - Dr Arayomi's Surgery
Patients who wish to opt out of call recording will be asked to come to the practice and speak in person.